2017 Full Schedule

Schedule subject to change (updated 5/1/2017)

Sunday, May 21, 2017

9:00am - 1:00pm

Aventura Golf Classic at Grande Oaks
(optional; 12 golfers maximum, separate fee required, first tee time 9:30am)

Tee up for 18 holes at the award-winning championship course at Grande Oaks. Aventura Worldwide has generously arranged a rate of $75 per person.
Bottled water powered by Book.limo.

10:00am 6:00pm

Mercedes-Benz Vehicles on Display

Mercedes-Benz invites you to attend its Ride and Drive Event, exclusively at the 2017 LCT Leadership Summit. Ride and drive begins Monday, but come Sunday to view vehicles on display.  more>>>

10:30am - 2:30pm

Registration & Welcome Mojito

LCT's friendly staff will greet you with your badge, your swag bag and answers to all of your questions. Enjoy a complimentary hand-crafted mojito!

(Can't make it to registration during these hours? You can pick up your badge at the Welcome Reception.)

12:30pm - 3:00pm

Little Havana Food Tour
(optional; 20 maximum, separate fee required)

Explore the rich history and culinary delights of a vibrant neighborhood. Taste authentic Cuban cuisine (including empanadas, Cubanos, mojitos, and MORE) and listen to the stories behind those doing the cooking.  more>>>

7:30pm - 8:30pm

Welcome Reception 
Lobby Bar, Nobu Eden Roc

The LCT Leadership Summit is officially underway! Say hello and re-acquaint yourselves with your industry peers at Nobu Eden Roc's newly remodeled, ultra chic lobby bar.

8:30pm - 10:30pm

Group Dinner
Nobu Miami (at the Eden Roc)

Chef Nobu Matsuhisa brought his iconic Japanese cuisine empire to Miami last year to much fanfare and rave reviews.  more>>>

Monday, May 22, 2017

9:00am - 10:30am

Breakfast of Champions: Leadership Presentation by Billy the Coach 
Billy Sheehan, Executive Health & Performance Coach 

Be inspired as you dine on a plated breakfast! Billy the Coach speaks on matters of leadership from the standpoint of a healthy mind and body – how taking care of your personal self pays off in dividends when it comes to taking care of your business.


 10:30am -  11:00am Sponsor Presentations

Let's hear it for our Platinum Sponsors! Representatives from Lancer Insurance, Grech Motors and Mercedes-Benz will briefly address the group.

11:00am - 11:45am

How the Trump Administration Will Impact the Industry 
Corey R. Lewandowski, former campaign manager, President Trump

In this sit-down with television commentator Corey Lewandowski, LCT Publisher Sara Eastwood-Richardson will ask him all the burning questions we have about the administration. more>>>

11:00am  - 4:00pm Mercedes-Benz Ride and Drive

Mercedes-Benz invites you to attend its Ride and Drive Event, exclusively at the 2017 LCT Leadership Summit.  more>>>

12:00pm - 1:30pm

[Forward] Thinking Lunch
In the true tradition of a leadership conference, our ever-popular thinking lunch will take place under the shade of palm trees and overlooking the ocean. During lunch, several industry leaders will engage in a roundtable discussion about the ever-changing challenges of owning a business and being an independent entrepreneur.  more>>> 

1:30pm - 4:30pm Beachside Cabana Networking & Volleyball
Head out to the beach for volleyball & fun in the sun, or relax in the shade of a cabana. Either way, we'll have an assortment of ice-cold, complimentary bottled water and beer on hand to keep you refreshed and hydrated. Bottled water powered by Book.limo.

5:00pm - 6:30pm

Cocktail Making Contest & Crab Racing
A time-honored LCT Summit tradition! Join a team or come sip a cocktail and watch the action as your colleagues try to pour, shake and stir their way to victory. If that doesn't get your competitive juices flowing, cheer on the hermit crabs as they race to victory! 

8:00pm - 8:30pm

Pre-Dinner Cocktails
Lobby Bar, Nobu Eden Roc

Enjoy a pre-dinner cocktail at the lobby bar before we depart to dinner at Juvia.

8:30pm - 10:30pm

Group Dinner 
Juvia Miami, Lincoln Road

Located at the top of a modern South Beach penthouse on trendy Lincoln Road, Juvia offers stunning views, fashionable surroundings and delicious cocktails in addition to its eclectic menu.  more>>>

11:00pm - 1:00am Nightclub Party

Sip champagne and cocktails with fellow Summit attendees and enjoy the music, the art and fashion photography, and contemporary lattice work.  more>>>

Tuesday, May 23, 2017

9:00am - 10:00am


Indulge in a delicious breakfast buffet at your leisure. The session room includes linen-covered round tables perfect for enjoying a meal or taking notes during presentations.

9:00am 1:00pm

Mercedes-Benz Ride and Drive

Mercedes-Benz invites you to attend its Ride and Drive Event, exclusively at the 2017 LCT Leadership Summit. more>>>

10:00am  -  11:00am

Pricing Strategies for Maximum Profitability
Panel Moderated by Lexi Tucker, LCT Editor 

A panel of operators (both younger operators and veterans) will discuss new pricing tactics emerging in the industry and how these will help your business adapt to the needs and wants of future customers.  more>>>

11:15am   -  12:15pm

Adapting Your Business To the New World of Tech-Driven Behavior: How Artificial Intelligence Will Reshape Customer Service
Brian Solis, expert on digital transformation & innovation

Globally recognized as one of the world’s leading experts and keynote speakers on digital transformation, Brian will lead us down the new path of Artificial Intelligence and how,once integrated into our industry, it will help redefine the customer service experience (CX) is a way you’ve never imagined! more>>>

12:30pm -  2:00pm

Farewell Lunch
Spa Terrace

We’ll wrap up the 16th Annual LCT Leadership Summit with a plated lunch and panoramic ocean views on the Spa Terrace. Lunch is courtesy of Malibu Farm at the Eden Roc, the newest outpost of the famed California restaurant known for farm-to-table dining that is fresh, organic and locally sourced.

Schedule subject to change (updated 5/1/2017)

May 21-23, 2017
Nobu Hotel at Eden Roc
Miami Beach, FL

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May 21-23, 2017
Nobu Hotel at Eden Roc, Miami Beach, FL

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