Educational Workshops

9:00am - 12:00pm

“What’s The Secret?” A Hands on Workshop Covering World Class Customer Service Training
Presented by John DiJulius

John DiJulius has “cracked the code” as to how a few companies encourage thousands of employees to execute superior customer service and why many are unsuccessful at motivating a department of 15 to deliver it. He will bring you research on what makes the top world class customer service companies. Learn the 10 Commandments used by the top organizations in the world.

2:00pm - 3:30pm

Thought Leadership in the Digital Age: Beat Your Competition with Forward Thinking
Presented by Dan Schawbel

It’s easy to get left behind when you don’t stay current with the latest technological advances designed to help you run your business more efficiently. In this presentation, you will learn how to harness the power of relevant technology to outperform the competition and become an industry innovator.

3:45pm - 5:00pm

Problem Solving Think Tank

5:00pm - 6:00pm

Limos.com Roadshow

9:00am - 10:30am

The Paradigm Shift: Pricing in the New Era, Exit Strategies and Happenings in the Financial Markets that are Going to Affect You
Presented by Kenneth Schapiro

Ken Schapiro, financial expert, business owner and banker will address current flawed pricing structures and recommend ways you can increase net profits. He will challenge existing accepted profit margins and encourage you to raise the bar to increase profitability. Ken will also discuss exit strategies and conversely, how to valuate and discover companies worth buying.

10:30am - 12:00pm

Wealth Marketing and Building an Affluent Clientele
Presented by Dr. Jim Taylor

Join luxury goods market expert Dr. Jim Taylor as he explains methods for capturing this highly sought-after market segment. Dr. Taylor’s presentation will explore how to best appeal to the affluent public and lure them back into riding in chauffeured vehicles.